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Customer Reviews: Key Insights from our 2024 Study

We have analyzed more than 26 million brand and product reviews published between October 2021 and November 2023 to identify the main trends.  The results speak for themselves. Customer reviews are more important than ever, and there is no doubt that they influence purchasing decisions. This applies to all the sectors covered in our study: Fashion & Apparel,...

Feb 20, 2024

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#Boost customer engagement
#Boost your brand awareness
#Boost your online conversions
#Collect customer reviews
#Generate UGC content
#Improve customer loyalty
#Improve the customer journey
#Improve your e-reputation
#Manage influencer marketing
#Strengthen customer relationship