User Generated Content: a new Growth Lever
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Customer reviews, social media posts, and communities shape today’s customer journey, boosting acquisition and conversions
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Skeepers: the all-in-one suite to collect and activate UGC at scale, by engaging creator and customer communities that reflect your brand values
More than 8,000 companies and brands trust us
Verified Reviews
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Verified Reviews, Europe’s leading customer review platform and trusted third party, helps you collect, publish, and syndicate authentic customer reviews on your products, brand, and stores.
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Boost your online reputation, SEO, and conversions -on your site, retail pages, and ads—by harnessing the power of authentic customer reviews.
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Maximize impact with our AI features (review summarization, assisted writing and moderation, automatic translation…)
Feedback Management
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Feedback Management makes it easy to collect feedback after every interaction across the customer journey.
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Capture the Voice of the Customer through standard indicators (NPS, CSAT) and intelligent surveys.
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Use customer feedback to continuously improve your products and services with analytics features and real-time tracking dashboards
Influencer Marketing
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The platform to manage influencer campaigns with micro and nano influencers. Generate high-impact posts on TikTok, Instagram, YouTube, and collect incentivized reviews on your products.
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Save hours on creator sourcing, coordination, campaign tracking, and logistics.
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Use AI to find the best profiles among 100,000+ influencers in the Skeepers community.
Brand Communities
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An AI powered white-labeled community platform to bring together your best customers and creators, turning them into brand advocates and your most powerful sellers.
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Activate your community through gamified experiences, events, rewards, product tests.
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Transform community engagement into loyalty, increased customer lifetime value (LTV), and stronger advocacy through UGC creation.
AI for UGC creation
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Assisted review writing (with suggested themes)
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Automatic translation of reviews and feedback
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Optimized brand/creator matching
AI for UGC activation
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Instant moderation (6x faster review processing)
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Assisted replies (to reviews, feedback, influencer messages)
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Automated categorization of reviews and feedback
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Conversational agent for review and feedback analysis (summarizing, interpreting insights)
AI Innovation
Innovation and AI at
the heart of our products
We’ve enhanced our products with AI features to make UGC creation and activation easier and more efficient — for both brands and consumers.
Our clients achieve:
Discover all our client stories
“If a site doesn’t have a consumer review, it’s a real problem to convince and convert. The voice of the customer is also very important for innovation. It is what allows us to build the future of our brands in the short and medium term.”
"Influencer Marketing’s interface is highly intuitive and ergonomic, and information is easy to find: influencer statistics, content and scorings, campaign performance indicators. It is also possible to view videos created directly on the platform."
“Skeepers has allowed us to pivot our Influencer Marketing strategy, focusing on content quality. We now have a community of Garnier Lovers who produce authentic, qualitative UGC, which allows us to grow our visibility on networks and enrich our product catalog to boost sales.”
“When brand content is complemented by user-generated content and live shopping, there is a true synergy, leading to significantly better results because the consumer finds exactly what they are looking for.”
Check out our extensions!
Consumer videos
Get your brand ambassadors involved in the creation of quality and inspiring videos on a large scale
Gifted Reviews
Launch products with confidence, boost SEO & build trust from day 1 of your campaign. Target influencers or top fans from customer communities in exchange for content on social media or product pages.
Syndication
Distribute customer reviews on all your sites, as well as on distributor and third-party review sites. Leverage the power of reviews for greater visibility and conversion!
Live Shopping
Create, stream and manage live shopping events with experts and super brand lovers, to bring you closer to your community.
Shoppable Content
Want to boost your sales? Use your influencers’ content, Live Shopping replays, or any other branded content on your website, and let visitors shop directly from your video player!
Our trusted partners
