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Enrich Adobe Campaign in real time with data from smart surveys

Enrich Adobe Campaign in real time with data from smart surveys

Marine Aubagna January 21 2016

Just a few weeks after releasing the new version of MyFeelBack, we’re excited to announce our integration with Adobe Campaign.
With this new Adobe connector available in the AppExchange, you’ll be able to empower your sales and support teams with actionable real time insights, right from Adobe Campaign.

 

adobe marketing cloud exchange

 

A fluid and more open customer feedback management

Avoid having disruption in the processing of contacts information and ensure a more unified and open customer relationship.

Customer satisfaction, preferences, reasons of non-purchase… any information collected via your smart surveys throughout the customer journey are automatically enriching any record in Adobe Campaign, giving you an up-to-date 360° view of your customers, in a single interface. Encourage decision-making based on concrete indicators, and trigger marketing actions tailored to each of your Adobe contacts.

 

Features offered by the new Adobe Campaign Connector:

  • Send engaging surveys to your Adobe contacts
  • Map any information collected into data fields on any Adobe record
  • Create leads from survey responses or update existing Adobe contacts

 

adobe campaign mapping

 

Testimony: Stéphane Contrepois, CEO, MyFeelBack

” Adobe‘s customers can now benefit from a global and continuously up-to-date customer database, in a single interface, Adobe Campaign. This turns customer feedback into business opportunities instantly! 

To learn more about the new connector, have a look at:

 

 

enrich-adobe-campaign-profiles

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