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New integration: connect Microsoft Dynamics CRM with MyFeelBack
Feedback Management Redesigning your customer journey

New integration: connect Microsoft Dynamics CRM with MyFeelBack

We’re excited to announce our new integration with Microsoft Dynamics CRM.

With this new connector, you’ll be able to empower your sales and support teams with actionable real time insights, right from Microsoft Dynamics CRM. 

A fluid and more open customer feedback management 

With this new connector, any information collected via your smart surveys is automatically enriching any record in Microsoft Dynamics CRM, giving you an up-to-date 360° view of your customers, in a single interface. Encourage decision-making based on concrete indicators, and trigger marketing actions tailored to each of your Microsoft Dynamics CRM contacts.

This new integration adds up to all integrations possibilities and synchronization given by MyFeelBack (APi, SalesforceAdobe Campaign, HubSpot…). 

Features offered by the new Microsoft Dynamics CRM connector 

  • Send smart surveys to your Microsoft Dynamics CRM contacts
  • Map any information collected into data fields on any Microsoft Dynamics CRM record
  • Create leads from survey responses or update Microsoft Dynamics CRM contacts

It’s really easy to connect MyFeelBack and Microsoft Dynamics CRM. You have just to configure a mapping in MyFeelBack as below.

A word from Stéphane Contrepois, CEO of MyFeelBack

” Microsoft Dynamics CRM’s customers can now benefit from a global and continuously up-to-date customer database, in a single interface, Microsoft Dynamics CRM. This turns customer feedback into business opportunities instantly!  “

To learn more about the new connector, have a look at:

Microsoft Dynamics CRM MyFeelBack