Manage your
e-Reputation
E-reputation is the perception of a brand shaped by consumer opinions online. Consumers will discuss your brand, often voicing both praise and criticism. Negative reviews offer valuable insights but balancing them with positive reviews creates a more complete and credible picture for potential customers. Take control of your brand’s online reputation and build an authentic, balanced narrative that reflects your values.
Benefits
Enhance Brand Image through Positive Customer Feedback
By showcasing authentic customer reviews across platforms, Skeepers helps brands build a credible, customer-centric image. Visible, genuine feedback reinforces trust, establishing a reputable online presence that resonates with new customers and drives engagement
Protect Brand Reputation with Active Monitoring and Moderation
Skeepers enables brands to monitor and moderate reviews, swiftly addressing customer concerns and preventing the spread of negative content. This proactive approach protects the brand’s e-reputation, showing customers a commitment to quality and responsiveness.
Boost Visibility and Reputation on Third-Party Platforms
Through strategic distribution of positive reviews on third-party sites and search engines, Skeepers enhances brand visibility. This increased reach across trusted platforms draws in potential customers, strengthening brand awareness and credibility.
Actively manage your reputation
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Ratings & Reviews
Collect and publish photo, text, and video reviews from verified customers. With AI-driven features like review summary, syndication, review balancing, enhance credibility and extend your reach. Seamless integration allows reviews to be shared across e-commerce, retail, and other channels, ensuring visibility and impact
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Feedback Management
Gather and analyze customer insights across various channels, including NPS, surveys, and direct feedback. Capture the voice of customer (VoC) and helps brands take action by closing the loop with customers, driving continuous improvement in products and services.
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Syndication
Distribute customer reviews on all your sites, as well as on distributor and third-party review sites. Leverage the power of reviews for greater visibility and conversion!
Success stories
We work with nearly 8,000 clients to create strong connections with their communities, build deep and lasting relationships and achieve their marketing goals. Here is what they have to say…
Other challenges you face
Want to find out more?
The Brand Marketer’s Guide: AI in Reviews and Feedback Management
Our guide explores how AI, particularly Generative AI (GenAI), is revolutionizing reviews and feedback management.
Consumer Survey Report: The Role of Reviews in Creating a Superior Shopper Experience
This report by Verified Reviews is an overview of how consumers rely on the collective wisdom of their peers to navigate product quality, service reliability, and overall satisfaction.
What are you waiting for ?
