INDUSTRY — CONSUMER SERVICES
Inspiration at every consumer touchpoint
Turn Curious Onlookers to Active Bookers
Unlock the potential of visually appealing consumer experiences by harnessing the power of User-Generated Content – customer reviews, video recommendations, and photo galleries. UGC in consumer services becomes a powerful tool to inspire clients at every touchpoint, offering them authentic insights and insider information about the services they are considering. By enabling direct engagement and transactions through compelling UGC, you transform mere inspiration into tangible business outcomes.
Embracing the transformative influence of UGC to convert aspirations to bookings becomes the catalyst for success in this dynamic industry. Fuelling consumers with UGC and letting out the authentic voices of your customers can propel your brand to new heights.
SaaS is your solution
Top service brands choose UGC to give clients a whole new experience at their fingertips.
Feedback Management
Collect and manage customer feedback at each stage of the buying journey to continually optimize your customer experience and engagement.
Influencer Marketing
Automate and scale influencer activation by collaborating with a large pre-vetted community of micro and nano-influencers.
Live Shopping
Create, stream and manage live shopping events with experts and super brand lovers, to bring you closer to your community.
Ratings & Reviews
Leverage authentic reviews to manage your online reputation, improve SEO and conversion on your website, and offer better products and services.
Consumer Videos
Get your brand ambassadors involved in the creation of quality and inspiring videos on a large scale, to inspire and better inform consumers.
Customer Data Activation
A one-to-one marketing solution that leverages your customer data, to make each interaction of the buyers journey, a lever for incremental growth thanks to our AI predictive models.
Our Resources
If you’re seeking more content about the challenges services companies face and solutions that work, we have more content for you. Our robust library of content includes articles, case studies, and e-books.
Want to find out more?
Check out our articles
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Read more3 Actions to Demonstrate the ROI of Your Customer ExperienceMost things in life need specific ingredients to function properly. If you’ve ever forgotten to put eggs in a cake, you’ll know what I mean! If your recipe to demonstrate the ROI of your customer experience doesn’t include the 3 types of actions (ingredients) listed below, then it simply won’t work. And with no ROI on the menu,... -
Read more3 simple reasons to do customer satisfaction surveys nowCustomer satisfaction surveys play a crucial role in running a healthy business. Surveys help measure satisfaction – and dissatisfaction – with products and services, build customer trust, and provide a business with opportunities to evaluate its overall performance. Of course, sales and profits are crucial to a business’s success, but so is customer perception. And,... -
Read more3 tips to get the most out of your Selligent CRM softwareYour organisation uses Selligent to centralise customer interaction management, and you are looking for ways to improve your CRM practices… You are looking for ideas to take your software use to the next level… Then you clicked on the right link! This article was written just for you. How can you maximise your Selligent CRM...
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Read more3 Actions to Demonstrate the ROI of Your Customer ExperienceMost things in life need specific ingredients to function properly. If you’ve ever forgotten to put eggs in a cake, you’ll know what I mean! If your recipe to demonstrate the ROI of your customer experience doesn’t include the 3 types of actions (ingredients) listed below, then it simply won’t work. And with no ROI on the menu,...
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Read more3 simple reasons to do customer satisfaction surveys nowCustomer satisfaction surveys play a crucial role in running a healthy business. Surveys help measure satisfaction – and dissatisfaction – with products and services, build customer trust, and provide a business with opportunities to evaluate its overall performance. Of course, sales and profits are crucial to a business’s success, but so is customer perception. And,...
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Read more3 tips to get the most out of your Selligent CRM softwareYour organisation uses Selligent to centralise customer interaction management, and you are looking for ways to improve your CRM practices… You are looking for ideas to take your software use to the next level… Then you clicked on the right link! This article was written just for you. How can you maximise your Selligent CRM...