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Product Seeding: How to Turn Influencer Gifting Into a Scalable Growth Channel 

Product Seeding: How to Turn Influencer Gifting Into a Scalable Growth Channel 

Here is a number that should make every growth marketer look twice: 83% of creators will post about a product for the gift alone, no fee required, if they genuinely like it, according to 2026 gifting data. That is the quiet engine behind product seeding, and it is why lean teams keep beating bigger paid budgets. ...
Article 12mn
GEO Is the New SEO: How to Optimize Your Brand for AI Search Answers? 

GEO Is the New SEO: How to Optimize Your Brand for AI Search Answers? 

Ask any shopper how they found their latest skincare buy or running shoe. A year ago, the answer was Google. Today, a growing share will tell you they asked an AI chat instead. Nearly 60% of US consumers now use generative AI tools somewhere in their shopping journey, and one in four already trust ChatGPT’s product picks over Google’s,...
Article 16mn
Creator Marketplaces for Brands: The 7 Best Platforms to Scale Creator Marketing in 2026 

Creator Marketplaces for Brands: The 7 Best Platforms to Scale Creator Marketing in 2026 

Influencer marketing crossed $44 billion in 2026, up 18% in a single year, according to industry tracking. Yet most growth teams still source creators the slow way: cold DMs, scattered spreadsheets, and a hope that creators actually post. That does not scale.  A creator marketplace fixes the bottleneck. Instead of hunting one influencer at a time, you tap a vetted community of...
Article 15mn
Social Feeds Are the New Retail Shelf: The Creator Commerce Playbook for US Brands 

Social Feeds Are the New Retail Shelf: The Creator Commerce Playbook for US Brands 

The feed has replaced the shelf  For most of retail history, the shelf decided what a shopper noticed first. Today that decision happens inside a social feed. A shopper scrolls, someone they follow holds up a product, the comment section fills with questions, and a sale happens before anyone opens a traditional search engine or walks into a store. That shift is why every brand now needs...
Article 36mn
AI Act Compliance AIChecklist for Influencer Marketing 

AI Act Compliance AIChecklist for Influencer Marketing 

Starting August 2, 2026, the EU AI Act’s transparency rules make disclosure of AI-generated or AI-modified content a legal requirement, with fines of up to €15M or 3% of global annual revenue for brands that get it wrong. For influencer marketing, that deadline raises a question most teams are not yet ready to answer with...
Article 7mn
How IVY Beauty Uses Authentic UGC to Drive a 24% Sales Lift

How IVY Beauty Uses Authentic UGC to Drive a 24% Sales Lift

How IVY Beauty Uses Authentic UGC to Drive a 24% Sales Lift
Cases study 4mn
What Influencer Gifting Really Is (and How to Make It Work) 

What Influencer Gifting Really Is (and How to Make It Work) 

Most brands track the wrong number. They count boxes shipped. The number that decides whether a program pays for itself is content back, and the distance between those two figures is where a lot of marketing budget quietly disappears.  Gifting is supposed to close that gap: send a creator product, earn an authentic post in...
Article 18mn
How to Build a UGC Strategy That Algorithms Actually Reward? 

How to Build a UGC Strategy That Algorithms Actually Reward? 

There has never been more content, and there has never been less trust in it. AI can spin up a thousand product descriptions before lunch, which is exactly why a real person’s honest take is suddenly the scarcest thing in the feed. That scarcity is the opportunity. A UGC strategy built on real customer and...
Article 16mn
What Is a UGC Video? Types, Examples, and Why It Converts 

What Is a UGC Video? Types, Examples, and Why It Converts 

Scroll any feed for thirty seconds, and you can feel the difference instantly: the slick brand ad you skip, and the  clip of a real person raving about a product that somehow stops your thumb. That second clip is a UGC video, and it is quietly becoming the most effective creative format in performance marketing. ...
Article 15mn
What Is a Micro Influencer — and Why They’re Brands’ Most Powerful Asset in 2026 

What Is a Micro Influencer — and Why They’re Brands’ Most Powerful Asset in 2026 

Here’s a number that should rearrange your media plan: micro influencers average a 7.2% engagement rate, while accounts north of a million followers limp along at 1.7%. Huge list of followers is not always better.  For B2C brands in beauty, fashion, retail, and consumer goods, that gap is the whole game. A micro influencer (a...
Article 22mn
The Best UGC Platforms for Brands in 2026 — Compared by Use Case and ROI 

The Best UGC Platforms for Brands in 2026 — Compared by Use Case and ROI 

Brands running paid social in 2026 face a content economics problem that only compounds over time. Creative assets burn out faster than ever. Production costs climb. And the content that actually drives sales, the authentic, talent made kind that audiences instinctively trust, often lives on someone else’s phone instead of inside your campaign library.  The...
Article 21mn
The Best Micro-Influencer Platforms to Scale Authentic UGC in 2026 

The Best Micro-Influencer Platforms to Scale Authentic UGC in 2026 

Micro-influencers consistently outperform larger talent where it matters most: engagement rate. Influencers in the 10K to 100K follower range routinely deliver 3 to 6 percent, compared to 1 to 2 percent for macro-influencers. For brands managing campaigns across Instagram and social channels, the challenge isn’t finding the right people. It’s running programs at scale while...
Article 14mn
What Is Shoppable Social Content? The Complete Strategy Guide for B2C Brands [2026]

What Is Shoppable Social Content? The Complete Strategy Guide for B2C Brands [2026]

 Your social content is reaching more people than ever. TikTok views climbing, Reels getting shared, engagement metrics your CMO loves to see in the monthly deck. And yet, when someone asks whatrevenue that content is generating — there’s silence, or worse, a guess. That gap — between reach and revenue — is the defining problem for B2C marketing teams in 2026. And it’s exactly whatshoppable social content was designed to close.  This guide is for the Social Media Manager who’s tired of defending content ROI without a clean attribution story, and for the CMO building the business case to shift social spend from pure awarenessinto measurable commerce. We’ll cover what shoppable social content actually is (and what it isn’t), why most brands are setting it up wrong, and a four-phase strategy to fix the broken path fromengagement to revenue.  What Is Shoppable Social Content?  Shoppable social content is any content...
Article 24mn
How to Combine Organic UGC with Paid Amplification for Maximum Impact?

How to Combine Organic UGC with Paid Amplification for Maximum Impact?

Blending organic UGC with paid amplification has become the highest-leverage move in performance marketing. Social media managers, performance marketing managers, and CMOs are watching polished brand creative underperform while authentic user-generated content drives lower CPMs, higher conversion, and stronger engagement across every major social media channel. This guide walks you through a four-step framework to...
Article 7mn
The Best UGC Video Platforms for Digital Marketers in 2026 

The Best UGC Video Platforms for Digital Marketers in 2026 

In 2026, video content has become the dominant force in digital marketing, and user-generated content now powers the most successful marketing campaigns across every industry. For digital marketers, the challenge is no longer whether to embrace UGC, it’s how to collect, manage, and amplify authentic video content at scale. The right platform makes that possible...
Article 9mn
The 10 Best Influencer Marketing Platforms to Scale Your Campaigns in 2026 

The 10 Best Influencer Marketing Platforms to Scale Your Campaigns in 2026 

The global creator industry is on track to reach $24 billion by the end of 2024 (Statista). Yet for social media managers and CMOs, the biggest obstacle is not budget it’s finding an influencer marketing platform that actually delivers measurable results.  Hundreds of tools claim the title of best influencer marketing platform. Most companies discover...
Article 14mn

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3 best practices to take your Zendesk use to the next level

3 best practices to take your Zendesk use to the next level

Zendesk is a leader on the CRM market. The ticket management software allows you to manage customer interactions at your various brand touchpoints. A complete and powerful solution, Zendesk offers a wide range of products covering all the main CRM and marketing use cases. If you are reading this, you are probably looking for ways...
Article 7mn
Everything You Need to Know About eCommerce Reviews

Everything You Need to Know About eCommerce Reviews

Consumers today are savvy and they value recommendations from their peers. When customers are trying to decide whether or not to purchase a product, they’re looking for honest reviews. 93% of customers are influenced by product reviews and 91% of customers between the ages of 18 and 34 trust an online review just as much...
Article 5mn
Why You Need an Influencer Marketing Platform Now More Than Ever

Why You Need an Influencer Marketing Platform Now More Than Ever

Our day-to-day lives look different, both personally and at work. Businesses are changing plans and strategies to respond to the COVID-19 pandemic. For marketers, the show must go on, but it might not look exactly the same. As many companies have shifted to working remotely, marketers are having to manage their normal processes from home....
Article 4mn
Why Earned Media Value Isn't An Accurate Metric to Track

Why Earned Media Value Isn't An Accurate Metric to Track

For all marketing tactics, including influencer marketing, tracking the metrics of your campaigns helps gauge their performance. But not all metrics are created equal and some hold less weight than others.  Earned media value, or EMV, is social media exposure gained through recommendations, word-of-mouth conversations, or conversations about a brand. EMV can come from reviews,...
Article 3mn
What Are the Different Types of Influencers?

What Are the Different Types of Influencers?

Influencers are individuals who have a loyal and engaged following on social media and who partner with brands and businesses to market products to their audience. Influencers focus on different topics and demographics and can have a range of followers from less than a thousand to over one million.  You may have heard the terms...
Article 7mn
Why Influencer Marketing is Effective

Why Influencer Marketing is Effective

Influencer marketing has reached brands from every corner of the internet. From smaller, independent brands to large corporations, everyone is getting in on the action and it’s not slowing down anytime soon. This new form of marketing has been used across many industries– from entertainment to shopping and dining–and is projected to hit $10 billion...
Article 4mn
What are socio-demographic characteristics used for in marketing?

What are socio-demographic characteristics used for in marketing?

Socio-demographic characteristics enable you to segment your customers according to their age, sex, profession, education, etc. They are essential when designing targeted marketing campaigns. Essential but sometimes insufficient, as we will see. The role of socio-demographic characteristics in segmentation To be able to target and personalise your marketing campaigns – whatever they may be –...
Article 5mn
10+ questions to ask customers after an interaction with your call centre

10+ questions to ask customers after an interaction with your call centre

The first step to improving your Customer Service call centre is by measuring its performance. How? For a long time, companies have focused on traditional activity and productivity indicators; pick-up rate, average time before pick-up, average call duration, etc. These KPIs are no longer enough. Customer Service performance is increasingly measured by the quality of...
Article 10mn
6 criteria to recognise your brand ambassadors

6 criteria to recognise your brand ambassadors

It is often said, and rightly so, that customers keep a company alive. Your customers are your revenue. But some of them have a special role; they are your brand ambassadors. So, how do you recognise authentic ambassadors for a brand or company?   What is a brand ambassador? In diplomacy, an ambassador is a...
Article 5mn
How 10 Top Brands Collect Customer Feedback

How 10 Top Brands Collect Customer Feedback

You have one of two choices to make when deciding what customers want from your product. Either you engage in guesswork or reach out to them to find out what they need. As it turns out, it looks like many companies are still engaging in guesswork. A recent Hubspot study found that a full 42%...
Article 13mn
Our tips for using Likert scales effectively in your surveys

Our tips for using Likert scales effectively in your surveys

Though you may have never heard of the Likert scale, you’ve almost certainly seen it before. The Likert scale is one of the most frequently used rating scales in studies and satisfaction surveys. This being said, how can you use this rating scale effectively in your own surveys? What is the Likert scale? Definition of...
Article 5mn
NPS: What to do once you have your data

NPS: What to do once you have your data

So you took the advice of our previous blog posts telling you how useful NPS surveys are and decided to conduct one yourself. Congratulations! You are on your way to better customer relations and creating a better customer experience. But before you can reap the benefits of the NPS survey, there are a few steps...
Article 5mn
New Integration: Connect Hubspot with Skeepers

New Integration: Connect Hubspot with Skeepers

Understanding your audience is key to Inbound Marketing. With Skeepers, you gain actionable insights into your prospects, leads, customers and now you can use our new integration to inject this qualified data into Hubspot! Customer satisfaction, preferences, reasons of non-purchase… any information collected via your smart surveys throughout the customer journey are automatically enriching any...
Article 1mn
Why Feedback is Key to Redfin's Customer Centric Business Model

Why Feedback is Key to Redfin's Customer Centric Business Model

Redfin, the Seattle-based real estate brokerage company, combines customer feedback, technology, and second-to-none customer service to deliver a better real estate experience. The company’s success is due, in large part, to its uncompromising customer-centric mission, making the process of buying and selling a home easier and more transparent. Redfin agents are paid a salary and...
Article 4mn
How Focusing on Customer Feedback Improves Walmart's Outlook

How Focusing on Customer Feedback Improves Walmart's Outlook

For years, Walmart – America’s largest retailer and supermarket chain – has been labeled with the distinction of providing the worst customer service in retail. In 2007, it scored a dismal 68 out of 100 on the American Customer Satisfaction Index (ASCI), a rating it has more or less maintained ever since. Likewise, the company’s...
Article 4mn
Retail: why customer satisfaction will deliver a happier holiday

Retail: why customer satisfaction will deliver a happier holiday

The holidays are the most important time of the year for retailers as well as most shoppers. But greater competition between retailers, a still-recovering economy, and price-conscious customers with less disposable income are likely to make the 2015 holiday retail season particularly challenging. According to the National Retail Federation’s Holiday Consumer Spending Survey, U.S. retail...
Article 4mn
How Target Uses Data to Increase Customer Satisfaction

How Target Uses Data to Increase Customer Satisfaction

In an effort to maximize sales this holiday season, mega-retailer Target is adapting the way it does business in order to provide more personalized, relevant customer service. The brand is adopting a variety of technologies to gather real-time data, enabling it to better engage customers, and, ultimately, improve sales. And with this year’s holiday retail...
Article 4mn
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